Please make sure to inspect your item fully upon arrival. Please contact us if there is any issue with your order and we will see if it qualifies for a refund. Note that once checkout has been completed there will be no cancellation of orders. Altering orders in any way shape or form after the order has been placed will not be authorized. No returns allowed on ANY opened/used items. Unopened items can be returned to our address within 14 days after receiving them in the mail. If the items are in fact unopened/unused we will issue an 85% credit back to your card. We charge a 15% restocking fee and we do not refund any shipping fees. Refunds take 3-5 business days to go back onto your card.
Ship unopened items within 14 days to:
Genesis
208 Mary Esther Blvd. Unit 1
Mary Esther, FL 32569
Please include your order number and last name.
If there are any issues please contact us within a week from the delivery date.